ESG introduction
Stakeholder communication
Boshen Biomedical attaches great importance to the opinions of different stakeholders, and understands their needs and concerns through appropriate channels.
The main stakeholders include:
Client and Medical Professionals
Concerned topics:
- Product safety and quality
- Product Information Transparency
- Technology and Clinical Support
- After-sales service
- Regulations and Scope of Application
Communication method:
- Customer service
- Professional education training
- Product description and technical documents
- Business and Market Exchange
- Opinion and customer complaint handling mechanism
Staff
Concerned topics:
- Salary and benefits
- Career Development
- Working environment
- Education Training
- Workplace Safety and Communication
Communication method:
- Internal meeting
- Education Training
- Performance and career communication
- Employees reflect the pipeline
- Collaborate across departments
shareholders and investors
Concerned topics:
- company operation
- financial performance
- corporate governance
- R&D progress
- Market Development and Risk Management
Communication method:
- Shareholders meeting
- Company Announcement
- Investor Zone
- Company briefing
- Investor contact window
Suppliers and Partners
Concerned topics:
- cooperative quality
- Purchase conditions
- Payment and Contract
- supply stability
- Regulations and Business Ethics
Communication method:
- Contract and Purchasing Management
- Supplier Assessment
- quality communication
- Regular business exchange
- Exception and Improvement Mechanism
Government and competent authorities
Concerned topics:
- obligatory
- Product safety
- quality system
- information disclosure
- Tax and corporate governance
Communication method:
- Regulatory Application and Inspection
- Official document transactions
- Announcement and regulatory tracking by the competent authority
- Internal compliance management
