ESG introduction

Stakeholder communication

Boshen Biomedical attaches great importance to the opinions of different stakeholders, and understands their needs and concerns through appropriate channels.

The main stakeholders include:

Client and Medical Professionals

Concerned topics:

  • Product safety and quality
  • Product Information Transparency
  • Technology and Clinical Support
  • After-sales service
  • Regulations and Scope of Application

Communication method:

  • Customer service
  • Professional education training
  • Product description and technical documents
  • Business and Market Exchange
  • Opinion and customer complaint handling mechanism

Staff

Concerned topics:

  • Salary and benefits
  • Career Development
  • Working environment
  • Education Training
  • Workplace Safety and Communication

Communication method:

  • Internal meeting
  • Education Training
  • Performance and career communication
  • Employees reflect the pipeline
  • Collaborate across departments

shareholders and investors

Concerned topics:

  • company operation
  • financial performance
  • corporate governance
  • R&D progress
  • Market Development and Risk Management

Communication method:

  • Shareholders meeting
  • Company Announcement
  • Investor Zone
  • Company briefing
  • Investor contact window

Suppliers and Partners

Concerned topics:

  • cooperative quality
  • Purchase conditions
  • Payment and Contract
  • supply stability
  • Regulations and Business Ethics

Communication method:

  • Contract and Purchasing Management
  • Supplier Assessment
  • quality communication
  • Regular business exchange
  • Exception and Improvement Mechanism

Government and competent authorities

Concerned topics:

  • obligatory
  • Product safety
  • quality system
  • information disclosure
  • Tax and corporate governance

Communication method:

  • Regulatory Application and Inspection
  • Official document transactions
  • Announcement and regulatory tracking by the competent authority
  • Internal compliance management